Themes | Sub-themes |
---|---|
HCWs’ perceptions of the feasibility of WhatsApp messaging technology | Optimist perspective Pessimist perspective |
Challenges to the acceptance of WhatsApp messaging technology | Challenge with getting data Network challenges Platform used for unintended purposes |
HCWs’ perceptions of the acceptance of WhatsApp messaging technology | Easy communication and information sharing Improvement in quality of service Tracking referred clients’ compliance |