Question | Score | Frequency (N = 27) | % |
---|---|---|---|
System Usability | |||
 1. Would like to use this text message intervention frequently | Agree/strongly agree | 19 | 70.4 |
 2. Found the text-message intervention unnecessarily complex | Agree/strongly agree | 2 | 7.4 |
 3. Thought text-message intervention was easy | Agree/strongly agree | 24 | 88.9 |
 4. Would need support of a technical person to be able to use the text message intervention | Agree/strongly agree | 1 | 3.7 |
 5. Found the various functions in the text message intervention well integrated | Agree/strongly agree | 25 | 92.6 |
 6. Thought there was too much inconsistency in the text-message intervention | Agree/strongly agree | 0 | 0 |
 7. Most people would learn to use the text-message intervention quickly | Agree/strongly agree | 25 | 92.6 |
 8. The text-message intervention very cumbersome to use | Agree/strongly agree | 2 | 7.4 |
 9. Felt confident using the text-message intervention | Agree/strongly agree | 24 | 88.9 |
 10. Needed to learn a lot of things before getting going with the text-message intervention | Agree/strongly agree | 3 | 11.1 |
Client satisfaction | |||
 11. Overall rating the quality of service received | Good/ excellent | 26 | 96.2 |
 12. Got the kind of service wanted | Yes | 27 | 100 |
 13. Extent to which the text-message program met participants needs | Most/almost all my needs have been met | 21 | 77.8 |
 14. Would recommend the text-message program to a friend | Yes | 27 | 100 |
 15. Satisfaction with the help received from the text-message intervention? | Satisfied /very satisfied | 25 | 92.6 |
 16. The text-message intervention received helped to deal more effectively with substance use problems | Helped a lot / a little | 17 | 63 |
 17. Overall satisfaction with the text message intervention | Satisfied /very satisfied | 19 | 70.4 |
 18. Would enroll to a text-message intervention again if required | Yes | 26 | 96.2 |
Satisfaction with delivery of the intervention | Â | ||
 Opinion about the length of treatment | Just right | 18 | 66.7 |
 Opinion about the frequency of text messages | Just right | 25 | 92.6 |
 Opinion about the content of text messages | Just right | 18 | 66.7 |